Privacy policy

This page explains what personal data we process, why, for how long and what your rights are. We follow Regulation (EU) 2016/679 (GDPR) and the Slovak Personal Data Protection Act No. 18/2018 Coll.

1. Who processes your data

We have not appointed a Data Protection Officer, as the law does not require us to. Please send any questions to the email above.

2. What data we process and why

2.1 Contact form and email

• Data: name, email address, the content of your message and any other information you choose to send us.
• Purpose: replying to your message and preparing a free audit and quote.
• Legal basis: taking steps at your request before entering into a contract (Art. 6(1)(b) GDPR) and our legitimate interest in answering enquiries (Art. 6(1)(f) GDPR).
• Retention: if we do not start working together, no longer than 2 years after our last communication. If we do, for the duration of our cooperation and then for statutory periods (e.g. accounting records for 10 years).

2.2 Analytics cookies (Google Analytics 4) – only with your consent

• Data: a pseudonymous device identifier stored in cookies, pages visited, traffic source, device and browser type, approximate location (country, city). Google Analytics 4 does not store IP addresses.
• Purpose: understanding how the website is used and improving it.
• Legal basis: your consent (Art. 6(1)(a) GDPR and Section 109(8) of the Slovak Electronic Communications Act No. 452/2021 Coll.).
• Retention: we keep Google Analytics data for 14 months. Cookie lifetimes are listed in our cookie policy.

2.3 Marketing cookies (Google Ads) – only with your consent

• Data: cookie identifiers, information about ad clicks and form submissions.
• Purpose: measuring how well our ads work and showing relevant ads.
• Legal basis: your consent (Art. 6(1)(a) GDPR and Section 109(8) of Act No. 452/2021 Coll.).
• Retention: according to the cookie lifetimes listed in our cookie policy.

If you do not give consent, Google services do not store cookies on your device. They may, however, receive anonymous signals without identifiers (Google Consent Mode v2), used only for aggregated traffic modelling.

2.4 Technical data and website protection

• Data: IP address, time and request details in the server's technical logs. To protect the contact form from spam, we also temporarily keep an encrypted fingerprint (hash) of your IP address.
• Purpose: website security and operation, preventing misuse of the form.
• Legal basis: our legitimate interest (Art. 6(1)(f) GDPR).
• Retention: the IP fingerprint for no more than 1 hour, server logs according to the hosting provider's settings.

3. Who we share data with

We do not sell your data. We share it only with trusted processors who help us run the website and the company:

• WebSupport s.r.o. (Slovakia) – website hosting and email services,
• Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland – Google Analytics, Google Tag Manager and Google Ads (only with your consent),
• accounting, tax and legal service providers, where necessary,
• public authorities, where required by law.

4. Transfers outside the EU

Google may transfer data to the USA. Google LLC is certified under the EU-US Data Privacy Framework, which the European Commission has found to ensure an adequate level of protection. Transfers are also covered by standard contractual clauses.

5. Your rights

You have the right to:

• access your data (Art. 15 GDPR),
• have inaccurate data corrected (Art. 16 GDPR),
• have your data erased (Art. 17 GDPR),
• restrict processing (Art. 18 GDPR),
• data portability (Art. 20 GDPR),
• object to processing based on legitimate interest (Art. 21 GDPR),
• withdraw your consent at any time, without affecting the lawfulness of processing before withdrawal,
• lodge a complaint with the supervisory authority: Office for Personal Data Protection of the Slovak Republic, Hraničná 12, 820 07 Bratislava 27, dataprotection.gov.sk.

To exercise your rights, email us at info@sortiedigital.eu. We will reply within 1 month at the latest. You can change your cookie consent here:

Cookie settings

6. Automated decision-making

We do not carry out any automated decision-making or profiling that has legal effects on you.

7. Changes

We may update this information, for example when the services we use on the website change. The current version, with its effective date, is always on this page.